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Every Authorized Service Provider, though, is required to have at least one Apple Certified Mac Technician on staff no matter what.Īpple Authorized stores also have access to Apple resources, including genuine replacement parts, as well as product schematics and documents to help with repairs-no one else has access to this information, so this alone is quite valuable for Authorized Service Providers. However, according to one Apple-certified technician that we spoke to, the consistency of the training and certifications varies from store to store, as sales representatives in particular aren’t necessarily required to obtain Apple certifications, but are at least encouraged to do so.
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We’ll mostly be discussing Authorized Service Providers in this post.įurthermore, employees at Apple Authorized locations receive the same training and certifications that regular Apple Store employees do. Authorized Service Providers, on the other hand, can sell Apple products, as well as service and repair them (e.g. So places like Walmart, Target, and carrier stores are Authorized Resellers that sell Apple products in some capacity, but they don’t offer any repair services. It’s important to note the distinction between Authorized Service Providers and Authorized Resellers, though. These are all called Apple Authorized Service Providers (AASPs) and Resellers (AARs), and while they’re not genuine Apple Stores, they’re as close as it gets in certain areas. However, you can usually also find smaller, locally-owned shops that provide the same service.
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These stores usually have a small dedicated section where they sell Apple products, as well as service them (depending on the store). You might have seen other places that serve almost as third-party Apple Stores, like Best Buy, B&H Photo, Walmart, and Target. RELATED: How to Buy Stuff at the Apple Store Without a Cashier There are tons of other stores that also offer a similar experience, which is great for those who live nowhere near an Apple Store. Apple Stores aren’t the only place where you can buy Apple products and get them serviced.
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